Who we are

About Indigo Catering & Services

The food & services we Serve it touch your Heart

Indigo Catering and Services Pvt. Ltd. started operations in year 2007, formed by professionals in the field of hospitality management having rendered services across the globe. It has its regional offices in Kolkata, Ranchi and many place's. We have been operating Pan India from Arunachal Pradesh to Far end of Gujarat. At indigo, we believe that our success lies not on volumes but being able to deliver our clients and customers the best value. It aims to be a Quality service provider to its clients and for this it aims to make its services Cost Effective and still maintaining highest standards of operations. Our shared values are our "principles, qualities or entities that are valuable or desirable" to us. We believe that Shared values are the foundation of ethics and productivity. We believe that Shared values and beliefs are the "glue" which holds an effective organization, community or team together. The shared values help the team members to understand the organization and is key to motivations and culture. Our Values are Integrity, Respect, Trust, Ecology and Financial Discipline. Our objectives ICS Services aims at being preferred service provider and employer in the region. We believe that this can be achieved only through hiring/ developing quality work force to deliver quality services and results in terms of customer satisfaction and value for money and also financial results for the organization. In Short We believe in Quality services, Through Quality People For Quality Results.

Core Values & Ideologies


Indigo Services believes in the core values as below, which determine all course of business and bind us together as a team.
  • 01.INTEGRITY

    Standing by the Values in totality and achieving the objectives through team effort at all times.

  • 02.TRUST

    Trust in Organization, amongst team members and in customers & clients. Trust others for not being opportunist.

  • 03. RESPECT

    Respect for all and self.

  • 04.FINANCIAL DECIPLINE

    Compliance with Budget and estimates. Being answerable to all costs for the Job role.

  • 05.ECOLOGY

    Care for Environment, work towards conservation of ecology.

Our unique model of quality management system ensure that you get the best quality of services as documented and as declared by us. The team is constantly monitored and measured on preset paramenters of customer satisfaction and universally accepted standards.
We call it 3600 Approach

Quality Management System

Stake Holders Identified


  • Diners ( Students).
  • Client (Student Management Body/ Institute Management Body.
  • Unit Manager.
  • Indigo Base Office.
Reports


  • Customer Feed Back Form.
  • Weekly Hygiene and Sanitation Report, Service Evaluation.
  • Hygiene self audit, Cleaning logs.
  • Base Inspection Reports.

Ambitions

  • 01.STRATEGY

    “Quality Services, By Quality People, For Quality Results" shall be our mantra. We shall optimize development of local resources for optimum utilizations. Safety Shall be our prime focus which includes food safety, Personal Safety, and safety of assets and environment.

  • 02.MISSION

    Sustainable growth with Quality in Operations, Operations Management and Performance.

  • 03.GOALS

    To meet the outstanding ratings in operating standards, in terms of Hygiene and sanitation, Customer and client satisfaction and Financials.

  • 04.VISION

    To be distinguished as Quality centered, Professional, Value based hospitality solutions provider in India.